Out of the box solutions

All processes include

1. Consistent mechanisms for task completion
2. A step-by-step approach
3. A simple, clear interface
4. Guidance notes for users, which reduces the need for new-starter training
5. Routing for review and approval
6. Most processes are linked together. Each process includes triggers to start others where appropriate
7. Logic based data requests and routing
8. In-build dashboards and montoring tools to aid process monitoring and optimisation
9. Secure data storage to enable reporting and monitoring using your preferred reporting tools
10. Controlled and automated document approval, naming and saving
11. Full audit trails

Each process is design to guide your staff through the onboarding process in a digital environment that makes sure each step is completed effectively.

1. New business control. Tracks the user through the process ensuring each step is completed.
2. Initial searches. Initial Google searches using fixed search terms with the ability to add.
3. Application forms. To gather initial information.
4. Fee quotes. Automated formatted fee quotes
5. Information and documents. To capture the necessary documents for new clients or entities
6. Compliance sign off. For Compliance to confirm they have reviewed everything

To control the gathering of CDD and completion of initial assessments.

1. Risk appetite, risk assessment and mitigation. To complete risk assessments. Walks the user through the risk appetitie, mandatory high risk, risk scoring and then mitigation stpes of risk assessment. Can be adapted to suit your needs
2. Beneficial ownership assessment and register. Guides the user through the assessment processes and automatically creates the beneficial ownership register
3. PEP assessment. Guides the user through the PEP assessment process. Automatrically creates the PEP register

To aid with classifications and the annual submission process. Helps with the move away from a central function to the wider team's involvement and education.

1. CRS and FATCA classifications. A digital decision tree to help the user classify an entity. Includes guidance notes.
2. CRS procedure. To track and control the entire CRS process. Distributes responsibility to those responsible for the client data. Includes training checklists
3. Tax details. To guide staff through the tax details gathering process for individuals and legal entities

Client-facing staff are best spending time doing client-facing activity, not cumbersome manual processes. Excapsula can help ease the burden.

1. Periodic reviews. Guides the user through the review process
2. Client payments. To compile, review and approve client payments. Includes AML, fraud and cyber security checklists
3. Bank notifications. Automatoin of bank notifications (currently specific to Butterfield's FIC process)
4. Entity closures/ offboarding. Walks each business area through the closure process
5. Change of circumstance. Similar to onboarding, ensures that everything is comleted when a client circumstance changes (e.g. tax residency)
6. GAD calculations. For UK resident pension holders. Calculates GAD

Compliance and Co-sec are two of the most paper-heavy areas in the organisation. They are often controlled by manual disconnected processes. They are also the target of expensive software solutions

1. CMP. To record CMP notes and actions, Helps with creation of the board report.
2. Regulatory notices. To circulate regulatory notices and have users confirm reciept
3. Compliance actions.For Compliance to distribute actions and to track completion
4. Directorships management. To manage internal and external directorships. Includes automation of minute and letter creation and distribution.
5. Authorised signatory management. To manage and distribute authorised signatory lists
6. Compliance registers. To record and manage complaints and rule breaches
7. Board meetings. Tracks and controls the board meeting process from booking through to action completion
8. Policies and procedures. To manage policies and procedures

Accountants rightly want to focus on ensuring accounts follow the relevant GAAP. All to often, however, they get bogged down in resolving process-related issues. These processes are designed to help accounts staff concentrate on their core skill set.

1. Accounts production process. To track the accounts process from drafting trough to sign off and invoicing. Includes adaptable checkists. Captures and saves supporting documentation
2. Tax filings.Tracks the ta filing processes. Ensures capture of required information. Means more junior staff can complete filings
3. VAT filings. Likewise, controls the VAT filing process
4. Expense claims. For staff to submit expenses
5. Company payments. To approve company payments right through to the payment

Whilst your payroll or HR system holds confidentail staff informaiton and handles payroll, there are other functions that those systems do not cover or do not do very well

1. Joiners. To ensure a new joiner is ready to go from day one. Can incorporate policy checklists etc.
2. Leavers. Likewise, when someone leaves, makes sure everything is done effectively
3. Contractor timesheets. Toa llow contractors to submit timesheets
4. Overtime. And likewise, overtime claims

For those 'back-office' functions and to help manage change

1. Gifts and entertainment. To record G&E
2. Data incidents and breaches. To manage data incidents and to ensure effective reporting 
3. Regulatory submissions. To authorise submissions. This can significantly free up senior staff time
4. Project management. To help manage projects usng a simpified Prince2 approach including action management
5. Change control. To manage system or project changes. Integrates fully with Project Management
6. Digital process request. For staff to request a new digital process. Helps developers to track their work. Ensures full authorisation and budget control
7. Staff roles. To manage roles for digital processes. Ensures that allocation of tasks is role-dependent